Resort Details
- Bite BarPerfect for lunchtime or snacks by the pool, this casual outdoor bar & grill offers all kinds of light meals, from gourmet burgers to pizzas and inventive salads.
- Davino RestaurantAt Davino Restaurant, you will enjoy a mouthwatering blend of Italian cuisine served within a contemporary-chic ambiance.
- Zamá RestaurantZamá is characterized by its deliciously extensive menu incorporating many local ingredients for a modern twist on classic Mexican dishes.
- 24-hour room service†
- All-inclusive meal plan†
- ATM/Cash machine†
- Doctor on call,Offsite†
- Dry cleaning†
- Elevators
- Grocery store†
- Housekeeping - daily†
- Ice machine
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan†
- ATM/Cash machine†
- Doctor on call, Offsite†
- Dry cleaning†
- Elevators
- Grocery store†
- Housekeeping - daily†
- Ice machine
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Restaurant†
- Valet parking†
- Wheelchair access†
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite †
- Fitness center on-site †
- Kayaking †
- Pool †
- Snorkeling †
- Spa †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
8303 reviews-
Overpriced and boring.
Just not much to do here. It was a boring 4 days. There is about 500 ft of beach frontage . If you are not into laying on a beach chair, this isn't the place for you. There are boat rides to the Isle of Mujeres. The island is a turd bowl. I have no idea why people go there. There is a pirate ship diner cruise with a show that is like a low budget drunk Nacho libre / pirates of the Caribbean... The room was clean and nice. The food was ok, but nothing special. Expect that breakfast will cost you $40 per person if you don't buy the $150 per person " all inclusive" add on. Be prepared for a hard sales pitch on buying membership in their properties.
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A luxurious paradise
Villa del Palmar in Cancun is an absolute gem! The resort is stunning, with beautifully maintained grounds, spacious and immaculate rooms, and breathtaking ocean views. The staff went above and beyond to make our stay unforgettable with their warm hospitality and attention to detail. The variety of dining options offered delicious meals, and the pools and beach area were perfect for relaxing. Whether you’re looking for adventure or pure relaxation, this resort has it all. We can’t wait to come back for another amazing getaway!
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One of my Top Favorite All-Inclusive Resorts
My Family and I visited Villa Del Palmar for the first time this January 2025. We chose this hotel for the amenities, all-inclusive and suite options to accommodate our family of 5. Our experience was nothing short of amazing! I was not expecting to be treated with so much kindness and respect. This is why I LOVE Mexico. The resort was beautiful, nicely maintained with several pools that were never too crowded. The beach is close and easy to access from the hotel. In fact, you have an amazing view from the pool area with comfortable lounge seating. I only wish they had a better surround sound system. There are 5 restaurant options and, to our surprise, were all so good! My three teenage daughters who have particular eating preferences, raved about the variety and delicious options. I recommend making all your dinner reservations as soon as you arrive as they fill up quickly. Our favorite was Davino Italian Cuisine. We were blessed with the best waiter Angel Tax. He provided amazing service, went above beyond, and treated us like family. He was the best and we had to visit Davios twice during our visit not just for the food, but to see him again. Besides room service, which was punctually delivered when ordered the night before, there is Caprichos for Breakfast. This is an international buffet style restaurant. We never got tired of this place! There were so many options and new ones introduced daily. Although it is a "help yourself" restaurant, there are servers who check on you often and bring you special requests e.g. Mimosas, smoothies, salsas.. They were all so attentive and helpful. Our favorite servers; Eduardo, Oscar, Manuel and Raul. During our week stay we became regulars, and they all took the time to get to know us. When they learned it was our last morning, they made us a sweet farewell platter with berries and strawberry smoothie shots. My only Villa del Palmar complaint would be the location of the fitness center. It is not conveniently located. It's basically in a basement. Nevertheless, we were there to rest, relax, tan and fill our bellies. We accomplished this, made beautiful memories and new friends along the way. We will definitely be visiting Villa del Palmar again!
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Very disappointed- no nightlife at all
Villa Del Palmar is a beautiful resort. It has great food, wonderful helpful staff, and a relaxing atmosphere. The pools and beach are wonderful. HOWEVER, THE NIGHTLIFE is non-existent. It is such a shame that a beautiful resort like this will not spend a small fee to get music, a performer, singer, a dancer or anything else at night. Once you are finished with dinner that is about it. It is really a resort for a family with very young children who have to go to sleep by 8:30 pm or the very elderly who have to turn in by 9:00 as they are so tired for the day. You would think that an upscale resort that charges thousands for an all inclusive stay, cannot afford to pay $100 or $200 to hire a performer for an hour or so. SO DISAPPOINTING. The only nightlife that they have is a carousel for young children. Otherwise, the nightlife choice is to sit outside on a lounge chair and look at the sky, or go to your room and watch TV. At night the grounds are a ghost town. Look around before you choose this resort. There a lot of all inclusive resorts in Cancun that have nightly entertainment. We stayed 8 nights and the only thing to do at night was stare at the Carousel watching the young children on the horses. This resort should be ashamed not to spend a few hundred bucks each night to entertain their guests. Jim
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Villa del Palmar!
Every year our family takes a tropical trip in January. Our family consist of 6 adults and a 2 1/2 year old. We decided on the 3 bedroom ocean front penthouse at Villa del Palmar and it did not disappoint us. It started upon are arrival being met by the private butler service provided by Rafael and Oscar. They both provided excellent service throughout the week, checking on us to ensure everything was perfect. They made all our dinner reservations nightly and took care of all the extra's we asked for. The accommodations were perfect for our family. The cribs they have are small so we decided to rent ours from the local children's store in town ( Baby Gear rentals Cancun) Highly recommend them! We requested some toys for indoors and the beach also some books and they picked the cutest stuff. Our past experience with finding pool chairs all together as been challenging at times, here no problem. Angel, Alejanora and Arad provided excellent service every morning to insure we had towels, chairs and umbrella"s. Totally took all the stress off of us, because we love to sit poolside all day! I can't forget the wonderful bartenders at the swing bar on the beach! Thanks for the excellent hospitality you shared with our family! Adios'
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 4:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy.