Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand
- Grocery store
- Hairdresser/barber
- Health club
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Sauna
- Smoke-free property
- Technical concierge
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3182 reviews
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Mar 28, 2025Axel is the best at La Estancia!
Axel was fabulous with his beach service! Very attentive! Room was great. Lots of fun for senior spring break! It’s nice to have a resort that has beach access and is swimmable. Would recommend staying here for a senior spring break. Thank you!
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Mar 28, 2025
Awesome experience at La Casona at Villa La Estancia
Staff was very friendly and professional and the food was excellent. The view and ambience were exceptional! Facilities were well kept and clean. It was a very safe and secured space. We really appreciated the service provided by Fredy, Selene, and especially Angela.
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Mar 27, 2025
Beach side
Axel is great. He took care of us all day and was great to us! We got in with a group of 6 and were ordering all day and he never forgot anything t and was very attentive. We love coming here and will continue to come back for the service we receive here!
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Mar 27, 2025
So Fun!
Axel was very efficient and kind! He was always on top of it and never got overwhelmed despite our large group. He made our stay wonderful and so fun! Looking forward to coming back here and thankful for the excellent service that was provided.
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Mar 27, 2025
Customer Satisfaction
Axel was very efficient and kind. When we wanted stuff he was on it. Even though we had a lot of people it didn’t overwhelm and he stayed cool and composed. We really all had a blast because of this day at beach and our service. Great drinks too! So fun
- Check in: 4:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include window guards
Special Checkin Instructions: This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Know before you go: Hot springs access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 39.60 per accommodation, per night We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately MXN 539 to 600 per personAirport shuttle fee: MXN 400 per person (one-way)Airport shuttle fee per child: MXN 400 (from 4 to 12 years old) A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.