Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Child programs
  • Concierge desk
  • Elevators Not Available
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Child programs
  • Concierge desk
  • Elevators Not Available
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand
  • Grocery store
  • Luggage service
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3810 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10

    the food was pretty good, good service and everything pretty clean, pretty good quality and so many activities to do stuff was nice and respectful. the rooms were also nice, comfortable and clean great to come with your family and friends, definitely recommend

    Mar 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Vacation with the family

    We went here for a family vacation and it was amazing, the staff are really nice and the parks are even cooler. The beach is only across the street so it makes it easy to enjoy it. One of the staff Edwardo had been great by being really friendly and helpful.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Was here two months ago had a better experience

    Unfortunately, we got here early. The room was not given to us till 4 PM. The restaurant by the pool were very dirty. The food was better . The pool opened up late on Saturday. Something was wrong with the pump not a very good experience. The service in the restaurant was good. The bar accommodation were OK..

    May 12, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Marquez

    Good place to stay specially the food is good and you get to eat all day. But the rooms are the the the fine like it looks on their website. But one thing I can say the most important thing about this place they got good food you can drink all day.

    Feb 19, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad services and accommodations

    No hot water in the bathroom for days, cats in the restaurant scratching your chair and one did bite a girl and boy. Food and shows somewhat good. Italiana restaurant was the only excellent experience and 2 ladies at the buffet one was Alma.

    Nov 20, 2023
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

    Know before you go: No pets and no service animals are allowed at this property.

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