Hotel Promotions
Double the fun with our “Stay at 1, Play at 2” resorts
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 01 Dec 2023 to 23 Dec 2026
Travel Dates: 01 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package
Guests 60 years and older receive the following package amenities:

• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability) 
• In-room welcome room amenities
• Access to books and board games of choice
• Dance classes (upon request)
• Priority seating at a la carte restaurants with reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.
Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
unlimited dining.
Guests will receive the offer of unlimited dining and no reservations required.

Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 Dec 2024 to 23 Dec 2026
Travel Dates: 17 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:
•Full breakfast/lunch/dinner 
•24 hours food and beverages 
•Unlimited cocktails, drinks, and house wines 
•Welcome cocktail. 
•A la carte restaurants 
•Snack bar 
•Non-motorized water sports  
•International entertainment staff  
•Daily activities program 
•Games Room 
•Dance lessons 
•Cocktails/ Mexican cuisine classes  
•Weekly handicrafts market  
•Live nightly entertainment 
•Theme parties  
•Gymnasium with air conditioning 
•Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 9 AM until 6PM) 
•Mini disco 
•Welcome package in the Mini bar upon arrival (soft drinks and water) 
•Wi-Fi is available in the room and lobby. gymnasium, restaurants, and pool  
•Taxes and tips

Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Restaurants
    El Nopal
    International buffet restaurant, open for breakfast, lunch, and dinner. 
     
    Il Palco 
    Italian a la carte restaurant, open for dinner.
     
    Bamboo 
    Oriental a la carte restaurant, open for dinner.
     
    Xul Ha
    Mayan a la carte restaurant, open for dinner.
     
    In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya:
     
    La Terraza 
    International buffet restaurant, open for breakfast, lunch, and dinner.
     
    Hacienda Don Diego
    Mexican a la carte restaurant, open for dinner.
     
    Portofino
    A la carte restaurant with Mediterranean cuisine, open for dinner.
     
    Miramare
    Italian pizza and pasta a la carte restaurant, open for dinner.
     
    Viva Café
    Fusion a la carte restaurant with an international and modern cuisine, open for dinner.
On-Site Amenities
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Meeting rooms†
  • Onsite laundry
  • Outdoor pool
  • Photocopy center
  • Restaurant
  • Sauna
  • Transportation†
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine

† Fees may apply

On-Site Recreation
  • General †
    • Windsurfing
    • Introductory dive lessons
    • Boogie boards
    • Gymnasium with trainer
    • Water aerobics
    • Table tennis
    • Bocce ball on the beach

  • Kayaking †
  • Pool
  • Sauna †
  • Steam bath †
  • Tennis court †
  • Volleyball †
Off-Site Attraction
  • Akumal
  • Cancun
  • Cozumel
  • Puerto Morelos
  • Tulum

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6279 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great beachfront service for Watersports

    Great service at the beachfront for renting catamarans and surf equipment. Thanks to Robert and Gustavo for the excellent service. Just pre reserve a catamaran, make a short introduction and then go sailing. I high season the catamarans get sold out pretty quick. Free for residents of the Viva Atzteca Hotel

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best mini club!

    Great experience for being the first time in Mexico. The food is good and the hotel offers a lot of activities. The room and hotel are super clean and people are nice and friendly. You should just pay attention regarding your bracelets. They easily open and you will be charged for the lost. But the biggest highlight is the kids club (vivitos club). Our kids usually do not like to stay in the kids club but here we cannot get them out :) Carlos, Janet, Marilu and Michelle are wonderful people and the kids really enjoy the time. The program is super diverse and all of them take really care about the kids. You can feel their joy!

    Apr 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Way to go

    Everything was awesome nice and clean notlike every where else so professional service in front desk was spectacular and very well handled thank you very much for everything you guys keep up the good work and attention please do me a big favor congrat your personal for the good job

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service and good is amazing

    The food at the bamboo is amazing , the staff is excellent. Our favourite restaurant in this trip . We will be back for sure . Juan and Manuel made our experience at bamboo unforgettable. Our 11 years old daughter wanted to mix and match between the kids and adult menu and they took good care of her . I recommend!

    Apr 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfecto

    Carlos was amazing with the water sports getting us out on the ocean on the catermaran and taking time to allow a true experience on the water. It's always nice to have a great guide with amazing customer service. I would highly recommend Carlos and the team.

    Apr 09, 2025
Hotel advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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