Hotel Promotions
Double the fun with our “Stay at 1, Play at 2” resorts
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 01 Dec 2023 to 23 Dec 2026
Travel Dates: 01 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package
Guests 60 years and older receive the following package amenities:

• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability) 
• In-room welcome room amenities
• Access to books and board games of choice
• Dance classes (upon request)
• Priority seating at a la carte restaurants with reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.
Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
unlimited dining.
Guests will receive the offer of unlimited dining and no reservations required.

Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 Dec 2024 to 23 Dec 2026
Travel Dates: 17 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:
•Full breakfast/lunch/dinner 
•24 hours food and beverages 
•Unlimited cocktails, drinks, and house wines 
•Welcome cocktail. 
•A la carte restaurants 
•Snack bar 
•Non-motorized water sports  
•International entertainment staff  
•Daily activities program 
•Games Room 
•Dance lessons 
•Cocktails/ Mexican cuisine classes  
•Weekly handicrafts market  
•Live nightly entertainment 
•Theme parties  
•Gymnasium with air conditioning 
•Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 9 AM until 6PM) 
•Mini disco 
•Welcome package in the Mini bar upon arrival (soft drinks and water) 
•Wi-Fi is available in the room and lobby. gymnasium, restaurants, and pool  
•Taxes and tips

Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Applicable Dates:
Booking Dates: 12 Apr 2024 to 23 Dec 2026
Travel Dates: 27 Aug 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Restaurants
    El Nopal
    International buffet restaurant, open for breakfast, lunch, and dinner. 
     
    Il Palco 
    Italian a la carte restaurant, open for dinner.
     
    Bamboo 
    Oriental a la carte restaurant, open for dinner.
     
    Xul Ha
    Mayan a la carte restaurant, open for dinner.
     
    In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya:
     
    La Terraza 
    International buffet restaurant, open for breakfast, lunch, and dinner.
     
    Hacienda Don Diego
    Mexican a la carte restaurant, open for dinner.
     
    Portofino
    A la carte restaurant with Mediterranean cuisine, open for dinner.
     
    Miramare
    Italian pizza and pasta a la carte restaurant, open for dinner.
     
    Viva Café
    Fusion a la carte restaurant with an international and modern cuisine, open for dinner.
On-Site Amenities
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Meeting rooms†
  • Onsite laundry
  • Outdoor pool
  • Photocopy center
  • Restaurant
  • Sauna
  • Transportation†
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine

† Fees may apply

On-Site Recreation
  • General †
    • Windsurfing
    • Introductory dive lessons
    • Boogie boards
    • Gymnasium with trainer
    • Water aerobics
    • Table tennis
    • Bocce ball on the beach

  • Kayaking †
  • Pool
  • Sauna †
  • Steam bath †
  • Tennis court †
  • Volleyball †
Off-Site Attraction
  • Akumal
  • Cancun
  • Cozumel
  • Puerto Morelos
  • Tulum

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6244 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excelente lugar

    Disfruté un excelente dia en este hotel! El entretenimiento fue muy divertido,el Aqua gym fue lo mejor, el servicio fue atento y la comida deliciosa. Perfecto para un día de relajación. ¡Repetiría sin duda! Gracias a Lino por su excelente hospitalidad!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Tanto Relax e divertimento

    Soggiorno indimenticabile in Viva Azteca, ho passato un settimana in totale Relax e divertimento insieme alla mia famiglia, merito del Villaggio impeccabile e della squadra degli animatori, anche se Dayreth ha un nome difficile (ci ho messo una settimana intera per impararlo 😂😂) ma ha una personalità e un carisma difficile da dimenticare. Consiglio assolutamente il Viva Azteca!!!

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hermosas vacaciones familiares

    Excelente estancia, el hotel es bien completo y el personal muy amable. Aprovecho para dejar una mención especial a Marilú, Janet, Michelle y Carlos del Kids Club, siempre con gran profesionalismo, creatividad y buena onda!!! Las instalaciones del Kids Club muy bien también!

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Viaje en catamaran

    Divertido y expectacular ! Para disfrutar en familia .Nos encantó El color del mar y las olas fueron una experiencia inolvidable! La aventura con el capitán Gustavo Ángeles nos dio mucha seguridad. Imperdible! Para volver a repetir ! Me sentí Moana 😎

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing vacation.

    This hôtel is worth taking the time to post a review, my family (4 adults) and I absolutely loved it ! Here are the point we loved the most: -The cleanliness of the hotel was a 10/10; -The tap bracelet to access your room; -beautiful Vegetation on site healthty and well taken care of; -The amount of palm tree at the beach for shade was great; -The food was delicious and a great variety; -Restaurant whitout reservations that was perfect and easy; -Filtered water distributor is a great idea; -Friendly, polite and helpful staff. We will definitely go back !

    Mar 31, 2025
Hotel advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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