Viva Dominicus Palace by Wyndham - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

8369 reviews

• 

  Really nice stay

  Had a really lovely two week holiday here. The weather was great and the hotel (Dominicus Palace) overall was nice. There’s room for improvement though and some general info /tips: Language As to be expected in a Spanish speaking country, the main language spoken is Spanish. Some of the staff can speak better English than others and be prepared that some will not understand English at all. I would recommend you learn some basic Spanish conversational words to get by. Restaurants You can book up to four al a carte restaurants both in Dominicus palace and Dominicus beach per week. You book through the Viva app. However if you are in a group and want to book for more than the max two people in your room, you need to do it through the Guest Relations team. The time slots book up fast but the restaurants are never busy, always lots of free tables so not sure why more people can’t book the time slots. Buffet restaurant. Get to the sittings early. For example, if you’re not at breakfast by 08:00 things start to run out and the staff are not re-setting tables. You’ll have to ask for cutlery and a cup for coffee etc. Good selection of food at the buffet with different theme nights. Arleny was so lovely and friendly and very attentive at all meal times. Pool The pool tends to have less people than the beach. You can get a pool towel from 08:00. Be aware, the staff will randomly enter your hotel room looking for towels that people have kept at the end of the day and not handed back in. Put the do not disturb sign out to prevent the random entries! The music at the pool is loud and the exact same songs on repeat every day which gets a bit annoying. Lots of pool games with the entertainment staff to keep you / kids active. Rooms The rooms have recently been refurbished and are of a good standard, clean and neat workmanship. The room key is incorporated into your all inclusive wrist band which is handy as you never have to worry about where it is. The air conditioning does leave the room smelling a bit damp. There are two reading lamps in between the two beds which have a bright blue neon light emitting from them when off. This blue light is very bright so if you need complete darkness to sleep I would recommend that you take a sleep mask with you. Gym The gym has the basic equipment and is quite small. As soon as it opens at 08:00 it gets very busy with the hotel staff. They tend to take over most of the machines. Animals Such lovely animals in the grounds, Pea Hens, ducks, lizards, turtles and geese. The geese tend to roam lots and will come up to the pool area, sometimes to drink from it and on occasion for a swim! They will also almost certainly wake you up early. They are not friendly, do not try to stroke / touch them but I f you leave them alone they won’t come near you. WiFi The wifi is sporadic at best. In some places, especially by the swimming pool, you won’t get any coverage. Night entertainment I have seen better. We only went to entertainment in the Viva palace side of the hotel so cannot speak for Viva beach side.

  Jan 21, 2025
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  As Honeymoon destination very recommended

  Amazing experience! Angelica, Isamar and Victor very professional and customer caring. Would recommend the experience overall. Rooms are well maintained, common areas in good condition and food very good. There is a lot of variety, in order to satisfy different needs.

  Jan 18, 2025
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  Nye stay

  Firstly i will start off by saying tui should not be selling this hotel to English holidaymakers! All entertainment in spanish or Russian, even reception couldn’t speak english! We literally didn’t come across another english person! Tui reps dont exist either! Finally got to see the rep the day before we left! We had to hunt him down ad we had no info on pick up/transfer times.The food was ok and i do struggle with food abroad, but the drinks are poor! The beer was like sparkling water, yet the soft drinks were flat and prosecco tasted like lemonade 😵‍💫 and they ran out of ingredients for cocktails, we expected more from the palace side, there was no waiter service around the pool which is usually standard in the Caribbean! Entertainment on the palace side isnt great either, there was a singer called mario at the pool bar one night and he was great! We stayed here as part of a cruise and stay, we are so glad we did the stay first, after a cruise this would have been such a let down. The layout of the hotel is great and loved the animals but drinks and entertainment seriously let it down….doubt we would return

  Jan 15, 2025
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  Holiday Jan 2025

  Our stay was amazing! We were there as a family. First of all I need to say thank you to Bruno Pineda from sailing team. He made our stay really exceptional. He was super helpful with booking catamaran for my son and really went beyond our expectations! Absolutely professional guy! Servis in hotel was lovely too. Guys from the bar near by the beach was very friendly. Room was clean and service professional! Thank u so much for such a lovely stay !

  Jan 12, 2025
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  VIVA PALACE NOT A PALACE!

  This resort shares the beach and amenities with ViVA BEACH, and the Beach has one of the most amazing beaches and properties that I have ever stayed at in the DR, now back to the Palace, the hotel grounds, and one pool they have is nice and fun, but the rooms are terribile just disgusting, moldy, full of bugs, and the septic system gets backed up quite often, the staff while pleasant really cant do much it is an upkeep issue, minibar does not get refilled, and they bill you daily to use the safe. Food was decent but much better choices at the VIVA beach side, basically everything is at VIVA Beach and you only sleep at the PALACe( should be called a dump) Overall if you can get this place for cheap, you will get to enjoy one of the most beautiful Beaches in the carribean, and beautifull resort grounds, but the rooms are just so bad and falling apart. DO NOT PAY PREMIUM PRICE FOR THIS PLACE!!!

  Jan 12, 2025