Resort Details

OnSite Dining
  • 5 OCLOCK SOMEWHERE
    This poolside bar and restaurant is the quintessential spot for a slice of paradise. Enjoy a frozen drink and juicy burger by the pool or sip a glass of your favorite wine while watching the sunset behind the crashing waves.
  • BARISTA CAFE
    This charming coffee shop serves up tasty treats alongside delicious brews of locally-sourced coffees and teas. Take your pick of in-house baked goods and pastries - including creative donuts and other comforting confections
  • CAICU BAR
    Settle into the sleek and sophisticated vibe of Caicu Bar an indoor cocktail lounge overlooking a beautiful beach bordering vibrant reefs.
  • HOLE-IN-ONE
    Located in the center of the Ocean Course this golf bar offers tantalizing appetizers salads sandwiches wraps and burgers. Enjoy your meal alongside a drink menu with a wide range of wines beers and Caribbean cocktails.
  • IGUANAS COCINA PUERTORRIQUENA
    Traditional tastes including queso con guayaba arroz con pollo and mofongo. Hours of Operation - Wednesday thru Sunday from 5 pm to 10 pm.
  • MARBELLA
    Start your day the right way with an energizing breakfast at Marbella overlooking morning views of sparkling seas and dense tropical gardens Hours of Operation Daily Breakfast 630 am - 11 am.
  • ROOTS COASTAL KITCHEN
    This creative haven of Caribbean comfort food was opened by Executive Chef Ramon Carrillo in collaboration with Top Chef finalists Jeff McInnis and Janine Booth. Hours of Operation Daily 5 pm to 11 pm
  • ROOTS ON THE GO
    Savor the unique tastes of farm-to-table beach fare from Roots Coastal Kitchen on-the-go Order delicious takeout eats like pizzas salads
  • TIKI HUT
    This colorful no-walls outdoor tiki bar combines tropical cocktails with Puerto Rico-inspired dishes. Sip a beach mojito and munch on tasty pinchos including rum barbecue chicken skewers and crispy tostones. Hours of Operation Daily 11 am to 6 pm
OffSite Dining
  • PALIO SEAFOOD AND STEAKHOUSE
    Indulge in fine cuts of steak paired with fresh seafood and plated with a Caribbean twist. Unparalleled service meets the rich fare of land and sea in a strikingly elegant ambiance at Palio Seafood and Steakhouse
On-Site Amenities
  • 24-hour front desk†
  • 24-hour room service†
  • 24-hour security†
  • Accessible facilities†
  • Accessible rooms†
  • Air conditioning†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Bell staff/porter†
  • Business center†
  • 24-hour front desk†
  • 24-hour room service†
  • 24-hour security†
  • Accessible baths
    Adapted room doors
    Americans with Disabilities Act (ADA) compliance
    Audible emergency alarm for sight impaired guest
    Braille/large print literature
    Closed caption TV
    Emergency cord/button system in bedroom
    Emergency procedures for people with disabilities
    Grab bars in bathroom
    Hearing induction loop system installed
    Light switches in guest rooms for wheelchair user's height
    Public areas wheelchair accessible
    Raised toilet seat with grab bars
    Restaurant/bar menus available in 14pt print
    Restaurant/bar menus available in Braille
    Service dogs allowed
    Special needs menus
    Staff trained in service to disabled guests
    Subtitles/closed captions available on TV
    Telephone for hearing impaired
    Wheelchair accessible elevators
    Wide corridors
    Wide entrance
    Wide restaurant entrance†
  • Accessible rooms†
  • Air conditioning†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter†
  • Business center†
  • Catering services†
  • Children welcome†
  • Coffee shop†
  • Concierge desk†
  • Conference facilities†
  • Connecting rooms†
  • Continental breakfast, Offsite†
  • Doctor on call†
  • Dry cleaning†
  • Early check-in†
  • Elevators†
  • Express check-out†
  • Full american breakfast†
  • Full service housekeeping†
  • Gift/News stand†
  • Hairdresser/barber†
  • Housekeeping - daily†
  • Interior corridors†
  • Lounges/bars†
  • Meeting rooms†
  • Non-smoking rooms available†
  • On-Site parking†
  • Parking†
  • Parking fee managed by hotel†
  • Pets allowed†
  • Public address system†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • 2nd lock on guest doors
    Alarms continuously monitored
    Audible alarm smoke detectors in guest rooms
    Audible alarms in hallways
    Audible alarms in public areas
    Automated External Defibrillator (AED) on-site
    Automatic fire doors
    Balcony accessibly by adjoining rooms
    Basic medical equipment on-site
    Complies with Local/State/Federal fire laws
    Dead bolts on guest room doors
    Elevator auto recall
    Emergency back-up generators
    Emergency evacuation plan
    Emergency exit maps
    Emergency info in room
    Emergency lighting
    Evacuation drills
    Exterior doors (except lobby entrance) require key access at night
    Fire detectors in guest rooms
    Fire detectors in hallways
    Fire detectors in public areas
    Fire extinguishers in hallways
    First aid available
    Guest room doors self-closing
    Hard wired smoke detectors
    Lighted walkways
    Multiple exits on each floor
    Parking area attendants
    Patrolled parking area
    Public address system
    Room windows open
    Safety chains on guest doors
    Secondary locks on room windows
    Secondary locks on sliding glass doors
    Secured floors
    Security
    Security 24 hours/day
    Sprinklers in guest rooms
    Sprinklers in hallways
    Sprinklers in public areas
    Staff Red Cross certified in CPR
    Staff trained in Automated External Defibrillator (AED) usage
    Staff trained in CPR
    Staff trained in duplicate key issue
    Staff trained in first aid
    U.S. Fire Safety compliant
    Uniformed security
    Ventilated stair wells
    Video cameras at entrance
    Video cameras in hallways
    Video cameras in public areas
    Video surveillance monitored 24 hrs a day
    Video surveillance of parking
    Video surveillance recorded 24 hrs a day
    Viewports in guest room doors
    Visual alarm smoke detectors in guest rooms
    Visual alarms in hallways
    Visual alarms in public areas
    Well lighted exit signs†
  • Tour/sightseeing desk†
  • Translation services†
  • Valet parking†
  • Video review billing†
  • Wakeup service†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
  • Conference Suite†
  • Convention Centre, Offsite†
  • Meeting Facilities†
  • Network/Internet Printing Available†
  • On-Site Business Center†

† Fees may apply

Off-Site Attraction
  • El Yunque Rainforest
  • Rio Grande Beach
  • Luquillo Beach
  • Fajardo
  • Mandara Spa Onsite
  • Camuey Caves
  • Bioluminescent Bay
  • Bacardi Rum Factory
  • Rainforest Guided Nature
  • Old San Juan

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2873 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Breakfast

    Juan Pablo was great during our inclusive breakfast. Very attentive, made us his famous mimosas! Lots of variety. Breakfast was perfect. He made sure everything was on point. Also, check in went smoothly. Lots of recommendations where to visit near by.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Positive review about our family vacation

    The breakfast buffet is 10/10 and Samuel is the best server! The grounds are beautiful and the ocean view rooms are the best. The kids love the pool and the sand on the beach is amazing. The entertainment is mind blowing (the magic show). Shoutout to Reynold Alexander. The restaurants have great food including kids meals - pizza, ice cream, pasta, sushi, and fish. We would definitely come back!

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Breakfast experience

    Todays our first day here and already it’s been going great! Juan P provided us with the best service from start to finish! The food and drinks were fresh and delicious. With a beautiful tropical mimosa to end the lovely breakfast! Thank you Juan!!!!

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!

    The room is spacious, clean, and has a great view of Puerto Rico’s green and mountainous landscape. There are so many activities, my favorite being the endless options of pools and great food! We had brunch at Marbella’s, the food was tasty and there were various options including traditional Puerto Rican cuisine! Our server Juan P. was exceptional! He reinforced the welcoming and warm vibe here and made our meal THAT much better!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Just book the trip 😉

    Everytime we come here, it’s always so nice to see friendly faces. Our rooms are always clean and if we need something we know we can just ask for it. Now the pool is probably one of the favorite spots to go. Not just because the water is amazing and a couple steps from the beach but Eddie and Ivan are always looking out with the recommendations and good drinks. Speaking of amazing people, in Roots for breakfast, ALWAYS ask for Juan P. He is so nice and he also makes amazing drinks but also recommends good spots both on and off property. The trip is never complete until I see those guys.

    Jan 17, 2025
General Policy
  • Check in: 4:00 PM
  • Check out: 11:00 AM
  • Pet policy : Pets Allowed

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