These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Offer is valid for families of up to 4 including:
- 20 minutes early Sunrise Yoga on the beach for the family
- In-room healthy breakfast for the family
- One complimentary dinner for up to 2 adults at the exclusive Passion by Martin Berasategui Restaurant. One hour babysitting service available
Important information: Details available at check-in, the hotel reserves the right to discontinue this offer or change without prior notice, black-out dates may apply.
Resort Details
- NOKYOCombining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
- PARDAOur Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
- SILVESTREExclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)
- TACORINI(Tacos & Gyros) Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece.
- Various Lounges/BarsEight bars offering Caribbean cocktails and international premium brand drinks:- Lobby piano bar- 2 pool bars- Swim up bar- Casino bar- Disco lounge bar- Sky bar- Gabi Beach bar
- VOLCANWelcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
- VOLTAJEEnjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
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"WISH"
Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.
You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.
Package inclusions:
- Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
- Use of the Garden Wedding Gazebo at Paradisus Palma Real
- Bouquet for the Bride which are a mix of tropical flowers
- Matching boutonniere for the Groom
- Chilled sparkling wine for the wedding toast
- One-tier wedding cake
- Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
- In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
- Rose petal turndown service on the wedding night
- 10% discount on spa services for the bridal couple (not applicable towards spa products)
TERMS AND CONDITIONS:
- Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa
† Fees may apply
- Bike rental
- Garden †
- Pool †2 Swimming Pool
- Sauna †
- Spa †AUA Spa
- Steam bath †
- Tennis court †5 tennis courts
- Whirlpool7 Outdoor whirlpools
- Golf †Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
- On-site EntertainmentLe Cirque - dinner and show
Party Animals - Dinner and show
Chill out night at Gabi Beach
Dominican Passion
- Palma Real Shoping Village
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
10340 reviews
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Apr 23, 2025An honest review
I will start my review with the positive things I can highlight: Service staff in the Buffett and at the pool and wet bar was excellent Eladio at the beach Club is very personable, respectful, and professional. We also enjoyed the food there. They have nice options The room was always restocked with snacks and drinks and was well maintained The room is a good size and we love the jacuzzi, robes and slippers The shuttle staff is very friendly There are some areas for improvement: Since this is a kid friendly hotel they should have regular activities for kids so that they are entertained. We came with our 11 year old daughter and there wasn’t much for her to do in the resort. I found the instructors somewhat rude and not very engaging. They don’t provide enough incentive to stay in the exercise session. The lady who did the ice bucket challenge was great. Love her personality. At times there is no music at the pool so there is no motivation. They should also add nightly entertainment The breakfast buffet could use some improvement with a larger variety of options We had some issues with the room: the jacuzzi wasn’t working so we had to call maintenance In addition the air conditioner didn’t work on two separate days and again we had to call maintenance The resort has some good amenities but it could use some improvements to attract more guest especially that the neighboring resort have more options.
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Apr 23, 2025
Easter break 2025
We booked the biggest suite with concierge service. It was a major disappointment for the cost vs value. They were not prepared, no nightly engaging entertainment, staff seemed lost when we asked questions. Our suite made VERY loud banging sounds at night every 35mins and staff could not find the issue. Other guests complained about this too. The only positive was the food, the beach, breakfast staff at the buffet and the very quiet chill vibe during the day. We addressed our concerns multiple times with staff and manager. Thinking because we had the biggest suite we would be helped better. They failed!! Butler service at Sandals/Beaches cannot be compared. Wish they would honor the same room next time with better results. They had a real chance to win us over beaches/sandals. What a shame.
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Apr 22, 2025Nice resort
Absolutely beautiful resort, grounds are amazing. Rooms were spacious and lovely. Not on the beach, but only a short wait for the shuttle. Never had to wake early to save lounges or cabanas, which is a huge plus…plenty of space at both the pool and beach. Be aware there are only 3 restaurants on property (besides the buffet) and a beach club at the ocean, so not much choice when you’re there for an extended stay, but fine for shorter stays. Buffet was just okay, all room-temp food, but the made to order eggs during breakfast were delicious. They are still working out a few kinks since the rebranding, but it was a great resort and we would stay here again.
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Apr 20, 2025
Amazing Zel
We just arrived from a wonderful stay at Zel as a family. So much positive to say… I’ll try to be brief. Staff: From checking to checkout, all throughout our stay, ALL the staff were always very friendly, accommodating and efficient. We never had to wait for anything and we were always served with a smile! Jose, Aurora and Ricky helped us out a lot but other concierges too. Room: we had the Zel suite and it worked out well for us. 2 double beds and another bed was set up in the living room. The rooms have an amazing design which allows for a lot of space and storage. It has a huge private bathroom which we appreciated as a family with a teen. Rooms are kept very clean, and are well stocked. The property itself is above and beyond beautiful, a tropical paradise really, so lush and well designed. Lots of sun and shade inside/outside of the many pools. Lots of comfy daybeds and pool chairs, so it’s easy to find the perfect spot. Beach: The beach is breathtaking, very close by, a fun cart ride, has lots of chairs. Dining with a water view, your feet in the sand is super and bar is perfect! Food: we always found something good to eat, at the buffet or a la carte. We ate a lot of pizza, sooo delicious! The house wine was very good, we enjoyed it throughout the week. Our morning Lattes with almond milk at Finca was really good and we loved the friendly barista, Peace and quiet: that’s what we wanted and that’s what we got, 100%. We did participate in a few activities and enjoyed them but mostly, we did our own thing just relaxing. Other guests and the kids were respectful and quiet also, no big partying here which was great for us. We did visit the other resorts on the property at night but honestly, we were happy to come back home to Zel for it’s zen vibe… We met the guest manager and appreciated him wanting our feedback. Great job Zel, Muchas gracias!
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Apr 20, 2025
Relaxing.
This was the second time for us at this property. I love the lay out of this resort and the outdoor space in swim out is what makes this resort a stand out. The massages we received at this resort were so good we are still taking about them. Also the professional and upbeat personality of one particular bar staff member by the name of Entaro put us all in a great mood during our stay. I had nothing but a positive experience.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.