These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Offer is valid for families of up to 4 including:
- 20 minutes early Sunrise Yoga on the beach for the family
- In-room healthy breakfast for the family
- One complimentary dinner for up to 2 adults at the exclusive Passion by Martin Berasategui Restaurant. One hour babysitting service available
Important information: Details available at check-in, the hotel reserves the right to discontinue this offer or change without prior notice, black-out dates may apply.
Resort Details
- NOKYOCombining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
- PARDAOur Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
- SILVESTREExclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)
- TACORINI(Tacos & Gyros) Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece.
- Various Lounges/BarsEight bars offering Caribbean cocktails and international premium brand drinks:- Lobby piano bar- 2 pool bars- Swim up bar- Casino bar- Disco lounge bar- Sky bar- Gabi Beach bar
- VOLCANWelcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
- VOLTAJEEnjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Concierge desk
- Doctor on call†
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
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"WISH"
Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.
You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.
Package inclusions:
- Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
- Use of the Garden Wedding Gazebo at Paradisus Palma Real
- Bouquet for the Bride which are a mix of tropical flowers
- Matching boutonniere for the Groom
- Chilled sparkling wine for the wedding toast
- One-tier wedding cake
- Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
- In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
- Rose petal turndown service on the wedding night
- 10% discount on spa services for the bridal couple (not applicable towards spa products)
TERMS AND CONDITIONS:
- Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa
† Fees may apply
- Bike rental
- Garden †
- Pool †2 Swimming Pool
- Sauna †
- Spa †AUA Spa
- Steam bath †
- Tennis court †5 tennis courts
- Whirlpool7 Outdoor whirlpools
- Golf †Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
- On-site EntertainmentLe Cirque - dinner and show
Party Animals - Dinner and show
Chill out night at Gabi Beach
Dominican Passion
- Palma Real Shoping Village
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
10297 reviews
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Mar 31, 2025Relaxing but a little too little
All in all it was a nice relaxing stay. The resort is smaller than its surrounding resorts and entertainment , activities and restaurants are limited to a few. We traveled several times over to the other associated resort next door for dinner and beach access. The bar and restaurant staff were outstanding! The staff at the volcan were wonderful! Juan Francisco, Enrique M, Aneuris, and Jose were fantastic! They were all the highlight of our stay. We will likely go back to a neighboring resort but doubt we will return to this one.
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Mar 31, 2025The People Make The Place
The place is heaven on earth, spa amenities are top notch, the buffet Parda is one of the best I’ve seen in my life with excellent service by Francisco Diaz who will make sure your experience is a smooth one by going above and beyond, Carolina Pororo will make the best omelettes for you with a warm smile. I worked in the tourism industry in Puerto Rico and Zel Punta Cana has humbled many of the renowned hotels I have worked for I do not know where bad reviews are coming from, everyone has a smile on their face and a good morning/good day to offer no waiting for anything. Our experience was 5 stars since arrival, our master swim up suite felt like our private home in the med, you do not have to wait long for the beach ride and either way the walk there is a very short and nice one. Thank you Zel Punta Cana, we will definitely come back! Exceeded our expectations, a peaceful heaven in the Caribbean where your troubles melt away. Shoutout to the best waiter and bartender combo hands down Antero and Florinda!! Have to mention Hendrix and Justin, the entire team is outstanding and ready to help with anything you might need or wish for.
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Mar 31, 2025
Best place to keep you entertained
The hotel is great - good food, friendly staff, nice amenities. What sets it apart are the activities they run every day: from yoga, pilates to more artistic ones (tile painting, perfume making). They’re run in small groups at many hours of the day which makes it a good way to break up the day and get a unique souvenir from Zel. Big kudos to Fish and Oswaldo who convinced us to join in the fun activities.
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Mar 30, 2025
Del punta Cana
El hotel muy chévere las instalaciones la comida todo genial MR FISH para la actividad de las bicis lo mejor recomendado ese plan gracias por la buena energia Baybel sin duda un gran anfitrión nos explico todo súper buena onda y energia. 🙏🏼 Me encantó
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Mar 30, 2025
most relaxing resort
our stay was incredibly relaxing. Love all of the melia resorts! never tried zel since it is new but i really enjoyed my tome. good food, great beaches and we also had access to the other melia resorts nearby. great time with family or friends.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.