Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Bus parking
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Dry cleaning
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Bus parking
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Express check-out
- Free high speed internet connection
- Free parking
- Grocery shopping service available
- Hairdresser/barber
- Luggage service
- Multilingual staff
- Onsite COVID-19 testing (Antigen/Rapd) is available
- Onsite laundry
- Safe deposit box
- Sauna
- Tour/sightseeing desk
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
450 reviews
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Apr 08, 2025France Hotel
Centrally located, walking distance to all attractions, restaurants, museums, however room and shower could do with a clean! Dusty ledges in room, mastic to shower needs replacing as is turning black. Bed and sheets were clean. Book well in advance for Anne Frank museum!
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Apr 06, 2025Super located, but dirty hotel experience
The rooms are not really clean The room was not cleaned during my stay of 2 days The remote control of the TV didn't have batteries The TV backside was full of old dust The bed frame was more than old The room didn't have a window ( wasn't mentioned) for a price of 200€ / night No bottle of water in the room
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Jan 17, 2025Fabulous hotel with lovely staff
Absolutely fabulous. Our booking was last minute after our morning flight home got cancelled and left us stranded with all our belongings. The lovely guy on reception let us into our room 4 hours early - at no extra cost (we did offer to pay more) Room was great, location great and Irish bar next door was brilliant for watching the football! Walking distance to everything in Amsterdam central but quiet enough to get a good nights sleep. All the staff were so helpful and went above and beyond for us and we were so grateful.
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Jan 09, 2025
Dirty, dirty, dirty....
I arrived at around 10:50 at the hotel and to my surprise, my room was already ready. This was great news. It was however the only good news. The rooms are extremely worn down. The first thing I noticed was a brown spot on the plastic floor which seems to be caused by the AC in the ceiling dripping onto the floor during summers. The next thing I was was the bathroom. Planning wise it was terrible. Sitting down at the toilet prompted the legs not to fit in between the chair and the condo and sink right in front of it. The walls had clear signs of pink and black mold build-up. The corners of the shower was filled with black mold. I went to take a shower and to my surprise it started to overflow. The drain would not take the water.Water starting pouring out on the bathroom floor. In panic I lifted the drain container and found a horrid surprise. It was FILLED with hair and dirt and junk from previous guests. I quickly put it in the toilet to avert a disaster in the room. IEW. During checkout I showed the staff the photo of all the gunk I threw down the toilet from the drain, their comment was that since I did not report it directly and let them fix it I was apparently satisfied with my accommodation. They would escalate to their manager as I told him I had no choice but to clean it myself when it happened. Let's see. This is a cheap and dirty hotel. If you can accept it it's great for the location. But a 3 star hotel? No way. I've seen hostels in better condition.
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Nov 22, 2024
Unclean and Noisy
Upon arrival we checked in and was given a room in a basement of the building with no ventilation or windows. The room was extremely stuffy meaning when we was inside we had the door rested open to allow ventilation which was not ideal due to other guests being able to see in after looking around our room we noticed the walls were badly stained and musty the headboards to the bed was rather dirty when we moved the pillows and there was mould in the shower area. Additionally we was woken up around 7am to cleaners talking amongst themselves in a room directly opposite ours to which I opened the door around 7:30 to be told sorry for them to then continue. The bedding under the covers was in our opinion was a health hazard with staines and yellow markings I’m sure there was dry blood on the pillowcase. This hotel needs a serious revamp for the price they charge. Understanding the location being the best highlight of this hotel, it should be a much cheaper stay for the quality provided. The reception staff was nice and helpful especially the Irish lad. Wouldn’t recommend or stay again.
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards, debit cards, and cash
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Pet fee: USD 75 per pet, per nightService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.